Description

Several new debt collection communications rules have emerged recently, aimed at protecting consumers from unfair and abusive practices. At the same time, communication tactics and methods are changing rapidly. You need the latest information to stay compliant. This focused legal briefing offers specific guidance on the dos and don ts of collection communications across the media, including phone calls, texts, emails, and social media. Stay in the know – register today!

• Clarify the changing rules on the frequency and timing of creditor communications.
• Explore the latest case law and rules changes on pre-recorded and repeated calls.
• Shed light on the gray areas of mandatory disclosures in initial and follow-up communications.